itunes change info for multiple songs at once 2016

It’s also unclear whether the issue is tied to Apple Music’s subscription service, as suspected, or if it could affect regular iTunes users as well.Īpple has not released documentation detailing the fix at hand, though it does offer guidance to those who lose files in between iTunes upgrades.īut the lack of documentation also hints that Apple believes this is a very minor issue affecting very few users, as its statement indicates. Without being able to reproduce the problem, it’s unclear at this time if the fix being shipped will actually solve this issue for good. What’s odd is that Apple has not been able to cause music deletions to happen in internal testing. The iTunes update that aims to correct this problem is version 12.4, released just yesterday, TechCrunch has confirmed with sources familiar with the matter. If a user experiences this issue they should contact AppleCare.

We have not been able to reproduce this issue, however, we’re releasing an update to iTunes early next week which includes additional safeguards.

We’re taking these reports seriously as we know how important music is to our customers and our teams are focused on identifying the cause. In an extremely small number of cases users have reported that music files saved on their computer were removed without their permission. In the end, Apple acknowledged the issue with a statement provided to TechCrunch and other news outlets, which said: Some claimed that there was a software bug at hand, having experienced similar troubles themselves, while others put forth an alternate scenario which basically boiled down to user error.

That post went viral, and theories abounded. At the time, he suspected that his Apple Music subscription was to blame. This time, a blogger and musician James Pinkstone wrote that 122 GB of music had been deleted from his computer, including original tracks he created himself.

Itunes change info for multiple songs at once 2016